Frequently Asked Questions (FAQ)
Quickly find answers to all your questions about our services, credit process and conditions.
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Application procedure
How long does the entire process take?
The process is extremely fast:
- Application completion: approximately 3 minutes
- Verification and approval: within 24 hours of request submission
- Electronic signature: 5-10 minutes
- Amount disbursement: within 24 hours from signature
In many cases, less than 48 hours elapse between the submission of the request and the disbursement of the amount.
Do I need to go to an office to sign documents?
No, the process is completely digital. Signing takes place online via a simple and secure procedure:
- You will receive the contract by email
- Follow the instructions for electronic signature
- Confirm your identity with an OTP code sent to your phone
Electronic signature has the same legal value as traditional signature, but is much more practical and faster.
How do you verify my identity online?
We use a secure and compliant identity verification procedure:
- Verification of submitted identity document
- Cross-comparison with entered data
- Bank account verification
- In some cases, quick video identification
All of this happens automatically and quickly, with maximum security and in compliance with anti-money laundering regulations.
Costs and Conditions
How are interest rates determined?
Our interest rates are determined based on several factors:
- Your financial profile and credit history
- The requested amount and duration of financing
- The type of financing (personal loan, auto financing, mortgage, etc.)
- Current conditions in the financial market
Our algorithms analyze these factors to offer you a personalized and competitive interest rate, always transparent and without hidden costs.
What are the minimum and maximum amounts I can request?
Amounts vary depending on the type of financing:
- Personal loan: da 2.000€ a 50.000€
- Car Financing: da 5.000€ a 75.000€
- Mortgage: da 50.000€ a 1.000.000€
- Student loan: da 2.000€ a 30.000€
- Debt consolidation: da 5.000€ a 100.000€
These amounts can be adjusted based on your credit and repayment capacity.
Can I get financing if I had credit problems in the past?
Yes, we evaluate each request individually:
- We consider your current situation, not just your past
- If you have had small payment delays, this may not be a problem
- In case of more serious difficulties, we assess your current repayment capacity
- Our assessment is more flexible than that of traditional institutions
Our approval algorithm is more flexible than that of traditional institutions. Contact us for a personalized evaluation.
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